Terms of Service

These Terms are an agreement between you and Aurascan LLC, a California limited liability company (“Aurascan,” “we,” “us”). By accessing or using Aurascan, including the website at www.aurascan.app and the Aurascan mobile apps for iOS and Android, you agree to these Terms and acknowledge our Privacy Policy and Consumer Health Data Privacy Policy. If you do not agree, do not use the service.

You must be at least 18 years old to create an account or use Aurascan. You are responsible for keeping your sign-in credentials secure and for activity that happens under your account. Sign-in is provided through our authentication partner Clerk, including email/password and the Apple and Google social-sign-in options. Notify us promptly at legal@aurascan.app if you believe your account has been compromised.

Pro subscribers can create household profiles for other people, including children, and can add a health profile (birth date, height, weight, pregnancy or breastfeeding status, activity level, conditions, medications, sensitivities, and daily targets) to any profile. When you enter information about another person, you confirm that you have the authority to do so (for example, as a minor’s parent or legal guardian) and, where needed, their permission, and that the information is accurate to the best of your knowledge. You remain the account holder and are responsible for how household profiles are used. We ask for your explicit consent before a health profile is first saved, and you can delete it at any time as described in our Privacy Policy.

Suggested rules and targets are shown for you to review and edit; scan results and the food diary compare products only against the rules and targets you save. Daily targets are informational and do not change a product’s verdict. Personalized results are only as accurate as the information you provide and the product data available.

Aurascan offers a free tier and two paid, auto-renewing subscriptions. Current U.S. prices are:

• Plus: $4.99 per month or $39.99 per year, with a 14-day free trial for new subscribers, in the iOS app and on our website. Apple decides trial eligibility for App Store purchases; on the website, an account that has already had a trial or subscription does not get another trial.
• Pro: $29.99 per month or $239.99 per year. Pro has no free trial.

Prices in other countries, taxes, and any promotional offer are shown before you confirm a purchase, and the price and terms shown at that time apply. Your subscription renews automatically at the end of each monthly or annual period, and you will be charged the then-current price for the same period, until you cancel. If you start a free trial, your subscription converts to a paid subscription and you are charged when the trial ends unless you cancel before then. There is no minimum commitment beyond the period you have paid for.

App Store purchases.Subscriptions bought in the iOS app are billed by Apple to your Apple Account at confirmation of purchase, and renew unless auto-renew is turned off at least 24 hours before the end of the current period; your account is charged for renewal within 24 hours before the end of the current period. Manage or cancel in your device’s Settings → your name → Subscriptions (or in the App Store app). Any unused portion of a free trial is forfeited when you purchase a subscription. Refunds for App Store purchases are handled by Apple under its policies; you can request one at reportaproblem.apple.com. We use RevenueCat to process subscription status for App Store purchases. Google Play purchases, where offered, are billed and managed through Google Play under Google’s terms.

Website purchases.Subscriptions bought on www.aurascan.app are billed by Stripe. You can cancel online at any time from your dashboard (Billing → Manage subscription), or by emailing support@aurascan.app.

Cancellation and refunds. Cancellation stops future renewals and takes effect at the end of the current paid period; you keep access until then. We do not generally provide refunds or credits for partial periods, except where required by law. If we change the price of your subscription, we will notify you in advance as required by law and by the applicable app store, and the change applies only from your next renewal; you can cancel before it takes effect. If you live in California or another state with automatic-renewal laws, these terms are intended to give you the disclosures and cancellation methods those laws require. If you reside in the EU or UK, you may have additional cancellation rights under applicable consumer-rights legislation; contact us at legal@aurascan.app to exercise them.

You agree not to:

• Scrape, reverse-engineer, or copy our content at scale without written permission
• Use the service to harass, defame, or harm others
• Attempt to breach security, probe for vulnerabilities, or bypass rate limits
• Submit false, misleading, or fraudulent information
• Create accounts by automated means or impersonate another person
• Use the service for any illegal purpose, including providing or relying on outputs as professional medical, dietary, or pharmaceutical advice

Ingredient explanations, per-organ impact descriptions, and evidence-tier labels shown in Aurascan are generated with a large language model (Google Gemini, via Google Cloud Vertex AI) from published research, and text read from label photos is extracted the same way. AI-generated content may be incomplete, outdated, or incorrect, and product, ingredient, and nutrition data from manufacturers and public databases can also contain errors. Health-profile rule and target suggestions are not AI-generated; they come from a fixed catalog that cites its public sources. We tag each impact with an evidence tier. For example, “mechanistic” means biological plausibility only, with no clinical evidence, to help you weigh the strength of the underlying research. Do not rely on AI-generated content for medical, allergy, or dietary decisions; verify with primary sources and a qualified professional. We make no warranty that the information is accurate, complete, or current.

The Aurascan name, logo, design system, written content, app code, and backend code are our property (or licensed to us). You may not use them without written permission, except for fair-use quotation with attribution. Brand names, product names, and barcode data shown in the app belong to their respective owners and are used only to identify the scanned product.

If you submit content (feedback, waitlist email, profile information, survey responses, product or label photos), you grant us a non-exclusive, worldwide, royalty-free license to use that content to operate, improve, and secure the service, including, for a product photo you submit and we approve, displaying it as that product’s catalog image. Health-profile and food-diary information is used only as described in our Privacy Policy. You represent that you have the right to submit it.

We provide the service on an “as is” and “as available” basis. We may modify, suspend, or discontinue any part of the service at any time, including features, subscription tiers, or individual accounts that violate these Terms. We are not liable for downtime, data loss, or interruptions, except as required by applicable consumer-protection law.

You can stop using Aurascan at any time by signing out, uninstalling the apps, and (if you wish to remove your data) deleting your account from the in-app Profile screen or by emailing privacy@aurascan.app. We may suspend or terminate accounts that violate these Terms or applicable law. Sections that by their nature should survive termination (intellectual property, disclaimers, limitations of liability, indemnification, governing law) will continue to apply.

To the maximum extent permitted by law, Aurascan and its team are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service, including any health, dietary, or financial outcomes connected to information shown in the app. Our total aggregate liability will not exceed $100 or the amount you paid us in the prior 12 months, whichever is greater. Some jurisdictions do not allow these limitations; in those jurisdictions our liability is limited to the smallest extent permitted by law.

You agree to indemnify and hold Aurascan harmless from any claim, damages, or expense arising from your misuse of the service or violation of these Terms.

If you download the Aurascan iOS app from the Apple App Store, your license to use the app is governed by Apple’s Licensed Application End User License Agreement (the “Standard EULA”) together with these Terms; where they conflict on the license to the app itself, the Standard EULA controls. In addition:

• These Terms are between you and Aurascan only, not Apple. Aurascan, not Apple, is solely responsible for the app and its content.
• Your license is a non-transferable license to use the app on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
• Apple has no obligation to provide maintenance or support for the app. Contact support@aurascan.app for support.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the app. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to a warranty are Aurascan’s responsibility to the extent not disclaimed in these Terms.
• Aurascan, not Apple, is responsible for addressing any claims by you or a third party relating to the app or your possession or use of it, including product liability claims, claims that the app fails to conform to any legal or regulatory requirement, and claims under consumer protection, privacy, or similar laws.
• If a third party claims that the app or your possession and use of it infringes that third party’s intellectual property rights, Aurascan, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of that claim.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• You must comply with applicable third-party terms (such as your wireless data agreement) when using the app.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

Questions, complaints, or claims about the app can be sent to Aurascan LLC at legal@aurascan.app.

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles. Disputes will be resolved in the state or federal courts located in Delaware, unless otherwise required by local consumer-protection law applicable to you (for example, EU or UK consumer-rights directives may grant you the right to bring proceedings in the courts of your habitual residence).

We may update these Terms. Material changes will be announced on the site or in-app. Continued use after a change constitutes acceptance.

Questions about these Terms: legal@aurascan.app. For account, billing, or app support, email support@aurascan.app.